One of our Elders said to me the other day; â€œYou all listen very well here.â€ â€œI mean my nurse listens, my CNAâ€™s listen.â€ â€œEven your Administrator will stop and take her time to listen to me if I have a question!â€ Â He went on to sayÂ Â â€¦Â â€œIf I could, I would work here myself!â€
Wow, did that get my attention. I mean to have a person who sincerely listens to what was important to him was a vital issue to this man. To be heard is vital to us all. I thought what a wonderful pattern for everyone to follow.
May I dispel just a couple of myths about listening?
First, Listening doesnâ€™t mean that we agree. But it does mean that we value someone enough to listen to what is important to them. If itâ€™s important to someone else, it should be important to us!
Secondly, Listening doesnâ€™t mean that we can actually change the situation. Chances are that the person sharing their heart with you knows that you canâ€™t change the situation for them and most likely will not expect you to! They simply need to be heard.
I have learned serving as a Chaplain the most amazing gift to give someone is my EAR! Â Oh, and just as a bonus observation: The person who listens well is usually heard well!